Adventist Volunteers Service

The Adventist Volunteer Service (AVS) plan for the worldwide Church is designed to provide service opportunities for Seventh-day Adventists who want to share in the joy of taking the gospel to the world, matching their talents, gifts, resources and professional expertise with defined needs. It includes both the intradivision and interdivision plans.

R 10 Intradivision Adventist Volunteer Service

 1. Divisions desiring to adopt an Adventist Volunteer Service plan for their territories may do so following the guidelines outlined in the Interdivision Adventist Volunteer Service policy

2. Service in the Division— When a local Adventist Volunteer Service office proposes sending volunteers to projects within its own division, it will do so according to a financial and insurance coverage plan mutually agreed upon by the sponsoring organization and the field to be benefited by the service.

1. Seventh-day Adventist Church members, 18 years of age and older, may offer their services as volunteers under this plan.

2. Definition of a Regular Seventh-day Adventist Volunteer— A regular Seventh-day Adventist volunteer is an individual who offers his/her time, talent, gifts, resources, and services to assist with the spreading of the gospel, without remuneration, but who may receive reimbursement for some expenses.

3. Definition of a Supported Seventh-day Adventist Volunteer— A supported Seventh-day Adventist volunteer is an individual who offers his/her services on a volunteer basis, but who has all expenses paid and who receives an additional living allowance.

4. The most common needs are for volunteers who are able to minister in the following areas of service: lay evangelism, church planting, door-to-door work, preaching, Bible studies, pastoral counseling, teaching, medical and dental care, building and construction, office work, etc. Retired denominational and nondenominational personnel are also needed for short-term programs or for temporary (relief) positions.

1.Carefully selected volunteers may be offered the opportunity of serving in the Adventist Volunteer Service plan.

2. The essential factors considered in assessing the eligibility of an Adventist Volunteer shall include, but not be limited to, the following: confirmation of membership in a Seventh-day Adventist church, references (including screening for unlawful conduct), educational qualifications, a health certificate, Accident and Sickness Protection for Volunteers insurance, satisfactory financial support, and compliance with immigration requirements.
All applications shall be sent through the regular channels to the division volunteer service director. In the North American Division, student volunteers on campuses of Seventh-day Adventist colleges/ universities shall apply through the campus ministries director while students on other campuses shall apply directly to the North American Division. All other applicants from the North American Division shall apply to the General Conference Adventist Volunteer Center.

3. The service of volunteers shall generally be for periods up to two years. Volunteers serving less than one month shall not be required to complete the regular health evaluation and screeningencouraging them to stay for long periods of time.

4. Service credit is not generally given to those who serve on a volunteer basis. Exceptions are made in specific cases if recommended by the requesting organization and approved by the base division, and if allowed under the retirement plan policies of the base division.

5. Volunteers shall not receive a salary but may receive an allowance to meet certain expenses incident to the volunteer service, provided it does not contravene the employment laws of the country of service. Compliance with taxation laws is the responsibility of the volunteer and the requesting organization.

6. Because marriage is a God-ordained institution and its sanctity must be guarded, volunteers and their spouses are expected to live together in the field of service. A married volunteer shall not be recruited to serve without his/her spouse for a period longer than three consecutive months. However, should the spouse join the volunteer prior to the end of the three-month term, the assignment may be extended if the spouse remains in the field for the extended period. If, on the other hand, the spouse of a volunteer leaves the field for a period longer than three consecutive months, the volunteer shall be required to terminate his/her service and return home.

Organizations sponsoring volunteers for interdivision service shall be guided by the following:

1. The General Conference Adventist Volunteer Center, in consultation with the General Conference Secretariat and General Conference Transportation and International Personnel Services, shall give direction to the division Adventist Volunteer Service program. Each division shall appoint a director to coordinate its Adventist Volunteer Service program and to serve as the liaison person with the General Conference Adventist Volunteer Center. The General Conference Adventist Volunteer Center shall:

a. Publish electronically all officially approved volunteer requests from the division Adventist Volunteer Service office on the General Conference Adventist Volunteer Center Web site http://volunteers.gc. adventist.org.
b. Assist the division in its responsibility with promoting, recruiting, and processing Adventist Volunteer Service volunteers within its field.

1) When an applicant has been approved, the division secretary/Adventist Volunteer Service director shall send a copy of the application form and references to the General Conference Adventist Volunteer Center. The General Conference Adventist Volunteer Center shall notify the requesting and sending divisions of the listing number assigned to the volunteer or, if required, shall contact the requesting division, sending copies of the application form and references to verify the assignment before notifying the sending division of the assigned listed number.
All volunteer requests and assignments shall be authorized at each level of the organization but not by committee vote. Adventist Volunteer Service directors shall approve volunteer requests and assignments on the basis that committees record these at a later time. Requesting organizations shall be granted authority to send volunteer requests directly to the division Adventist Volunteer Service director, provided that each level of the organization receives a copy by facsimile or e-mail. Assignments shall be cared for in a similar manner. However, adequate time must be allowed for all levels of the organization to object to the request or assignment. If no one objects within the specified time set by each division, the request or assignment proceeds without further deliberation.

2) The division, or in the case of the North American Division the General Conference Adventist Volunteer Center, shall assist the volunteer in obtaining all travel documents and shall apply for the Accident and Sickness Protection for Volunteers insurance coverage through Adventist Risk Management. The division will also have the option to advise volunteers as to where they should purchase their airline tickets and may consult with General Conference Transportation and International Personnel Services to compare prices and travel routing.

c. Approve and produce a variety of forms for all divisions as required, such as: Adventist Volunteer Service Health Certificate, Adventist Volunteer Service Request Form, Adventist Volunteer Service Reference Form, and Adventist Volunteer Service Application Form.

2. Volunteers should have been members of the Seventh-day Adventist Church for no less than one year, and in regular standing.

3. Volunteers should be in good health and shall be required to undertake a medical examination by a qualified practitioner if the appointment is for one month or more.

4. All requests for college and university volunteers for the ensuing year shall be approved by the division committee and shall be sent to the General Conference Adventist Volunteer Center approximately eight months prior to the departure date. Other requests for volunteers, approved in a similar manner, may be submitted at any time. All such requests shall include the following:

a. The level of education and job skills required of the applicant.
b. The time period the volunteer is required to serve.
c. The financial benefits offered, if any.

5. For Global Mission projects, the General Conference Adventist Volunteer Center, in cooperation with the General Conference Global Mission office and the administration of the division, shall select an unentered territory within that division and

a. Select the type of activity to be used to establish a church presence.
b. Promote the evangelism project.
c. Recruit and train an international volunteer team (the size to be determined by the project directors).
d. Determine the length of service for the project (one year or longer).
e. Recruit and train a new team to complete the project as deemed necessary by the directors.

The General Conference Global Mission office shall share in the funding of volunteer projects in harmony with the General Conference Global Mission Operating Committee’s funding criteria.

6. All volunteers shall be screened by the local church for their suitability for a particular assignment and for their commitment to the mission of the Church. Should the requesting organization fail to follow normal screening procedures or choose to ignore the advice of the home division regarding volunteers, the home division is not responsible for resolving any difficulties that may arise during the period of service.

7. In the event that volunteers need to be disciplined and sent home prior to completing their terms of service, it shall be the responsibility of the requesting organization to arrange for their repatriation, which may include the cost of air fares. The home division shall not be responsible for any repatriation expenses.

8. In cases where the volunteer assignment is expressed in contractual terms, the requesting organizations are bound to honor such agreements.

9. The programs, activities, and supervision of volunteers while in the field shall be approved by the requesting division.

10. Volunteers who participate in Adventist Development and Relief Agency projects may do so under special arrangements.

11. Volunteers who do not receive missionary orientation on a Seventh-day Adventist college/university campus shall be required to complete the Passport to Mission course.

 1. The division requesting the services of volunteers shall do so on the following basis:

a. Work assignments for volunteers shall be limited to short-term programs or to temporary (relief) positions.
b. Volunteers who are serving currently and who wish to extend their term of service may be granted approval to do so after the General Conference Adventist Volunteer Center and the sending division have been notified by the requesting division.
c. The General Conference Adventist Volunteer Center shall publicize the Adventist Volunteer Service plan and the list of service opportunities submitted by the divisions.

 1. The division which sends volunteers shall:

a. Ensure that all volunteers have been provided with Adventist Volunteer Service (AVS) insurance coverage prior to departure.
b. Be responsible for any claims incurred by the volunteer which are normally met by AVS insurance if the division, after being properly notified, fails to arrange for insurance coverage for an approved volunteer.

2. The organization which receives volunteers shall be financially responsible for the following:

a. Insurance Coverage

1) For any claims normally met by AVS insurance, incurred by the volunteer if the organization fails to follow proper calling procedures, resulting in the failure to provide AVS insurance coverage for the volunteer.
2) The cost of premiums for AVS insurance which provides the following:

a) Accident and Sickness Protection for volunteers insurance policy (limited accident and sickness coverage as outlined in policy brochure)
b) Worker’s Compensation for volunteers
c) Personal Effects and Property Insurance (Personal Effects Floater)

3) Insurance deductible under the Accident and Sickness Protection for volunteers insurance policy.
4) Ensuring that insurance coverage is in place for all volunteers extending their service beyond the limit of initial coverage.
5) Ensuring that a minimum of 21 days coverage is provided to the volunteer for homebound travel.
6) Any claims normally met by AVS insurance incurred during this period should the receiving organization fail to ensure that coverage has been arranged. In the event that a volunteer returns home earlier than expected, the division where the volunteer is serving shall be responsible for notifying Adventist Risk Management and the Adventist Volunteer Center.

b. The cost of airfares, if indicated.

c. The liability of the denomination shall be limited to the cost of the insurance premiums and deductibles for the above coverage. (See R 15 25, paragraph 2.a.) Volunteers who are 21 years of age or older (parents or legal guardians if under 21) shall sign the Adventist Volunteer Service Release of Liability and Beneficiary Form absolving the denomination from any liability arising out of any loss, injury, illness, disability, damage or death sustained while serving in the Adventist Volunteer Service program or resulting from service in the Adventist Volunteer Service program. (See R 15 50 for a sample release form.)

d. Additional medical coverage not included in paragraph 2.a. above may be provided to the extent specified in the contract or Volunteer Service request listing.

e. Lodging provisions and a living allowance to cover food and local travel may be provided.

f. Travel and other financial arrangements shall be approved by the requesting division or the General Conference Adventist Volunteer Center. The financial arrangements for supported volunteers shall normally be expressed in the form of a written agreement between the volunteer and the requesting organization and shall include a list of allowances provided.

The Adventist Volunteer Service Plan includes all projects operated by Seventh-day Adventist owned entities. Projects owned and operated by other organizations shall not be included in the program.

1. Each Seventh-day Adventist college/university shall direct the Adventist Volunteer Service program on campus. It shall provide instruction and general orientation materials for the volunteers. The Adventist Volunteer Service screening committee in each college/university shall be composed of both faculty and students and shall be responsible for approving the candidates’ fitness for service. The college/university campus ministries director or Adventist Volunteer Service sponsor shall be the chair of the screening committee and shall be the liaison officer between the college/university and the division Adventist Volunteer Service director in processing the volunteers for interdivision service. Volunteers who apply from nondenominational colleges/universities, or who are no longer students, shall be screened by the pastor/elder of the church where they are members or are in regular attendance. They shall be required to complete the Passport to Mission course.

2. Volunteers may be sent out by each college/university Adventist Volunteer Service office on the following basis:

a. The college/university, through its related Adventist Volunteer Service office, shall be responsible for:

1) Satisfactory financial arrangements for round-trip transportation, with the students providing as much as possible through personal financing and the balance provided from a campus Adventist Volunteer Service pooling fund, unless provided for by the requesting organization. All arrangements for ticketing shall be made through the travel office connections of the division unless otherwise authorized.
2) The cost of passports, visas, inoculations, and health certificates.

b. The requesting organization shall be financially responsible for the cost of insurance premiums (to be arranged by the home division prior to departure).

3. The raising of funds for the Adventist Volunteer Service program in each college/university shall be in harmony with the policies of the local and union conferences/missions and the division in which territory the college is located.

When projects similar to college youth volunteer activities are requested for secondary/academy students, these shall be operated as group undertakings and supervised by adults personally acquainted with the youth. All plans for such programs must be approved by the local and union conference/mission in which the secondary school/academy is located and in which the project is located.

1. Generally volunteers provide their own round-trip transportation, but on occasions transportation expenses may be provided.

2. Volunteers who are liable for national military service shall be responsible for securing deferment or clearance from the appropriate government office before leaving the home country.

3. Volunteers shall make appropriate arrangements to care for deferred educational indebtedness while absent from their home countries.

All volunteers shall be required to sign the following form:

ADVENTIST VOLUNTEER SERVICE RELEASE OF LIABILITY
WHEREAS (hereinafter ‘Volunteer’) has accepted a temporary volunteer service assignment to the Division of the General Conference of Seventh-day Adventists (hereinafter ‘Division’), a nonprofit, religious organization; and WHEREAS the Volunteer has agreed to and will serve on this assignment and desires the Division to provide insurance for the benefit of the Volunteer during the term of service
NOW, THEREFORE, IT IS AGREED as follows:

1. The Division will procure insurance coverage for the benefit of the Volunteer as specified in the General Conference Working Policy, Chapter R, which provides: The requesting organization shall be financially responsible for the cost of insurance premiums providing the following coverages (to be arranged by the home division, or in the case of the North American Division, the General Conference prior to departure): Accident and Sickness Protection for Volunteers, Personal Effects and Property Insurance (Personal Effects Floater), Workers— Compensation
insurance coverage. The liability of the denomination shall be limited to the cost of the insurance premiums, deductibles, and copays for the above coverage. Volunteers who are 21 years of age or older (parents or legal guardians if under 21) shall sign a release of liability form absolving the denomination from any liability arising out of any loss, injury, illness, disability, damage, or death sustained while serving as a volunteer or resulting from service as a volunteer.

2. In consideration of the Division procuring said insurance, it is agreed that the payment of benefits from the above-described insurance coverage shall be accepted by the Volunteer as payment in full for all claims of any kind from illness, accident, wrongful death, and/or any other personal injury of whatever kind and nature occurring during the term of the Volunteer’s service—either related or unrelated to such service— against the Division, the General Conference of Seventh-day Adventists, or any of their officers, directors, trustees, members, agents, conferences/missions/fields, subsidiaries or affiliated institutions. If said insurance is not procured, liability against the Division, the General Conference of Seventh-day Adventists, or any of their officers, directors, members, agents, conferences, subsidiaries, or affiliated institutions shall be limited to the amounts of insurance benefits which would have otherwise been paid had said insurance been obtained.
DATED SIGNATURE OF VOLUNTEER
Approved by Parent or Guardian*
DIVISION OF THE GENERAL
CONFERENCE OF SEVENTH-DAY ADVENTISTS
BY: (Adventist Volunteer Service Director)
*If the Volunteer is not twenty-one (21) years of age, this Agreement must
also be signed by a parent or guardian.

The Bible emphasizes the importance of proper understanding in human relationships and directs that differences should be reconciled and problems resolved in a spirit of harmony and unity. The counsel given by Jesus (see Matthew 18) calls for open communication between parties when disputes arise, in an endeavor to solve problems closest to their origin. It is assumed therefore that when a problem arises, consultation takes place in an effort to establish formative and remedial procedures. The Church acknowledges the principles of natural justice and is committed to the application of such principles in decision-making procedures that may affect an individual’s position, welfare, or reputation.

The Church reserves the right to engage as volunteers only those individuals who personally believe in, practice, and are committed to upholding the doctrinal tenets of the Church, as summarized in the document “Fundamental Beliefs of Seventhday Adventists” (1980), and who by their Christian conduct preserve the character, order, and unity of the Church.

The Church also reserves the right to relieve a volunteer from a position, either by termination, transfer, or reassignment if, in the judgment of the controlling committee or board, such termination, transfer, or reassignment serves the purposes of the Church and/or the interests of the individual.

A “grievance” shall be any claimed misinterpretation, inequitable application, or violation of the policies and practices of the Seventh-day Adventist Church which could have adverse consequences for a volunteer and which may result in dismissal, reassignment, or variation of status, position, or volunteer benefits. Mediation is available to all volunteers who consider they have a “grievance” and must be implemented prior to requesting conciliation.

The mediation and conciliation procedures do not apply in certain situations. Examples of such cases may include but are not limited to:

1. The settlement of insurance claims.
2. Issues arising from marital differences.
3. The awarding of custody of minor children.
4. The deciding of matters involving the administration of estates.
5. Debt collection.
6. Matters involving an individual’s dispute with civil government or law enforcement agency.
7. Specific theological questions.
8. Questions regarding church discipline and the transfer or reinstatement of membership as recorded in the Church Manual.
9. Church elections.

Mediation is a process in which a third party helps the disputants discuss their differences and negotiate an agreement. The mediator has power over the process but not the outcome. It is a voluntary process in which those involved in the dispute jointly explore and attempt to reconcile their differences. The mediator shall be neutral, impartial, and acceptable to all parties.
The following procedures shall be followed in the application of the mediation procedure. When a matter which is deemed to have adverse consequences for a volunteer is to be brought to a decision, the volunteer shall be given the opportunity to request that a mediator be appointed and shall be notified accordingly. This request shall be made no later than fourteen days after the decision has been made and a “grievance” has been identified and shall be made in writing, outlining the nature of the grievance. A mediator must be agreed upon by both the institution and the volunteer within fourteen days of the request for mediation. The mediation process shall be completed within twenty-one days of the mediator being appointed.
The mediator has no authority to render a decision. The mediated dispute is settled when the parties themselves reach what they consider to be a workable solution.
The disputants hold the ultimate authority in the mediation process. They enter mediation voluntarily and may withdraw at any time; they control the content and the outcome; they select a mediator to whom they entrust control of the process. The result of mediation is not binding unless the parties agree otherwise in writing. The outcomes of mediation shall be recorded by the organization where the volunteer is engaged and it shall send a copy to the Secretariat of the higher body.

Step 1. Formal Notification—When mediation fails and the organization decides to maintain its original position regarding a volunteer, the volunteer shall be formally notified, both in person and in writing, by an administrator. The notification shall include:

1. The reason or reasons for the action.
2. The basis for the reason or reasons.
3. The provisions of the conciliation process.

Step 2. Hearing a Protest—In the event that mediation has failed completely, the volunteer protesting the decision of the organization becomes a grievant, as identified in Step 3. Within fourteen days of receiving the written formal notice of the action taken, the grievant may appeal to the next higher body for a hearing before an independent review committee by presenting the grievance, in writing, to the administrator of the next higher body, a copy of which must be forwarded to the organization where the volunteer is assigned. The written statement should
include:

1. A concise statement of the grievance.
2. The circumstance(s) involved.
3. The outcome of the mediation process.
4. The specific solution or remedy sought by the grievant.
5. A request for a hearing before an independent review committee of five persons, including the chair. The allocation of the costs of calling the review committee together shall be subject to negotiation.
The organization and the grievant shall be given access to all support documentation which is to be submitted to the review committee (this does not include a transcript of arguments to be presented), and each party shall receive the documentation at least seven days before the review committee convenes. Both parties must agree, in writing, to abide by the decision of the review committee. Should the grievant fail to sign the agreement, the requested hearing shall not proceed. In this event the action of the organization shall be deemed to stand.
The organization shall be required to submit to the review committee in writing a summary of its arguments and of events which led to its action(s) in respect to the grievant. A copy of all relevant letters, documents, and committee actions shall be included in its submission.

Step 3. Setting up a Review Committee—The higher authority shall honor the request for a review committee hearing and negotiate the appointment of said committee within fourteen days. In choosing persons to serve on the review committee, consideration should be given to
keeping expenses to a minimum. The committee shall be made up as follows:

1. An independent chair nominated by the higher authority and agreed to by both parties.
2. Two members (50 percent) nominated by the administration of the engaging organization, but not from the administration or executive committee or board.
3. Two members (50 percent) nominated by the grievant.
The review committee shall be members in regular standing of the Seventh-day Adventist Church and shall not include individuals from the legal profession.

1. The review committee shall hold its initial meeting within fourteen days of appointment.
2. Final disposition shall be within thirty days of the appointment of the committee.
3. The committee may invite any person or persons whom it considers may have counsel or information relevant to the grievance to any or all of its meetings. This provision excludes any legal representation. No person may demand the right to meet with the committee.
4. The grievant and the administrator or nominee of the organization shall be required to attend an initial meeting of the review committee to present their cases in each other’s presence and at other times as requested by the committee. The decision regarding the grievance shall be made in a closed meeting.

1. Agreements, consents, and understandings must be in writing.
2. A grievance may be dropped by the grievant at any time by informing the next higher body in writing.
3. Extension of time at any stage may be made by mutual consent of both parties. Such agreement should be recorded and signed by both parties.
4. Should the grievant fail to act within the prescribed time limits, the organization is not obliged to continue with the process.
5. All participants in the process shall agree that there shall be no reprisals against other participants in the procedures.
6. All information disclosed must remain confidential.
7. When a volunteer requests that the conciliation process be implemented, the action taken by the organization shall remain operative until either confirmed, modified, or declared void by the review committee.
8. The decision shall be arrived at by secret ballot and all members of the review committee, including the chair, shall cast a vote.
9. The review committee is not authorized to award financial compensation to the grievant or the organization.
10. Government laws shall have preeminence over the requirements of these guidelines.
11. The following is a summary of steps that should be followed together with the required time periods:

a. Grievant Actions:

1) Mediation Request—No later than fourteen days after the grievance is identified.
2) Mediation Outcome—Within twenty-one days of mediation appointment.
3) Conciliation Request—When mediation fails and within fourteen days of formal notification that the action against the grievant is to be maintained.
4) Support Material—Must be exchanged at least seven days before the review committee convenes.

b. Organization Actions:

1) Mediator Appointed—Within fourteen days of mediation request.
2) Mediation Outcome—Within twenty-one days of mediator appointment.
3) Review Committee Appointment—Within fourteen days of conciliation request.
4) Support Material—Must be exchanged at least seven days before review committee convenes.
5) Disposition of Case—Within thirty days of committee appointment.

Adventist Volunteer Service (AVS) is the worldwide volunteer service plan operated by the Seventh-day Adventist Church that invites Adventist youth, college and university students, young professionals and older skilled and unskilled personnel to participate in both short and long-term service. It is essential that employing organisations do not engage personnel to serve in a voluntary capacity when they should legally be engaged as employees.

1. Governing Policies
Two policies govern the management and activity of Adventist volunteers within the South Pacific Division:

a. Inter-Division
Inter-division volunteers come under the governance of the General Conference Adventist Volunteers Service Policy (section R).
b. Intra-Division
Intra-division volunteers come under the governance of this policy (AVS.10.05).

2. Definition of a Volunteer
For a person to be classified as a volunteer all the following criteria must be adhered to:

a. The engaging body must be a charitable or service organisation.
b. The position is designed primarily to fulfil the mission of the Church.
c. The arrangement between the engaging organisation and the volunteer is not a legal employment relationship.
d. The relationship between the engaging organisation and the volunteer is not a servant/master relationship.
e. There are no compulsory components in the responsibilities associated with the position.
f. No penalty can be incurred if a volunteer does not meet the prescribed requirements of the role.

3. Organisation
Adventist Tertiary Institutions
The AVS program at Adventist tertiary institutions shall be cared for by the Student Services office. The Student Services office shall:

a. Promote the AVS program within the tertiary institution.
b. Receive all volunteer applications from students and staff within the tertiary institution.
c. Refer applications to the appropriate institution committee for approval.
d. Forward approved applications to AVS South Pacific Division.

4. Financial Policy
Volunteer programs are usually funded in one of two ways: self-sponsorship, or sponsorship by the beneficiary organisation. Details of these, along with items covered by the South Pacific Division, are outlined in the AVS Operations Manual.
5. Insurance
AVS insurance is mandatory for all short and long-term AVS volunteers and is to be arranged through Risk Management Service. Insurance needs differ in each region. Details of current policies and who is responsible for the premium are outlined in the AVS Operations Manual.
6. Student Bursary for Returned Volunteers
The South Pacific Division offers bursary assistance to Avondale College and Pacific Adventist University students who serve within the South Pacific Division through AVS. The criteria value and funding source of this bursary are outlined in the AVS Operations Manual.
7. Avondale College Youth Pastor Development Program
Avondale College students who have completed their third year of theological studies and who are interested in focusing their ministry in the area of youth, are encouraged to give a year of volunteer service to a local church/conference/mission. Bursary assistance and academic credit are provided to the volunteer as outlined in the AVS Operations Manual.
8. Senior Medical Students Medical Elective Sponsorship
In order to encourage Seventh-day Adventist medical students to consider denominational service, including service in the mission field, up to three senior medical students may be selected and sponsored each year to serve at mission hospitals during the period of elective training as outlined in the AVS Operations Manual.
9. Orientation, In-Service Support and Re-entry of Volunteers
Orientation of volunteers and receiving organisations for service, support of volunteers while serving and re-entry of volunteers to their home context at the completion of service are seen as important parts of the volunteer program. A number of services are associated with our commitment to excellence in these areas, as outlined in the AVS South Pacific Division Operations Manual.